You can be able to withdraw your funds to your M-Pesa wallet through the following procedure:
Log into your account and click on the Balances tab.
Click on the Settlements tab.
On the top right, click on the Add Account tab.
Fill in your M-Pesa details correctly and then click on submit button to save. Always counter check the M-Pesa details you provide to prevent cases of sending funds to the wrong recipient
NB: You can add another M-Pesa account details in the same way.
Click on the New Request tab to initiate withdrawal of your funds.
Fill in the details by choosing from the drop-down menu and stating the amount you wish to withdraw then click submit button to save.
Once you click on the Submit button, you will be redirected to a new page with details of the withdrawal request including fees charged, and the amount to be withdrawn after conversion to Kenya Shillings.
N/B - You need to verify the M-Pesa account number to be correct and also approve the withdrawal request
Once you click the Complete and Send button, you will be directed to a page to wait for confirmation of the payment. You can refresh the page to get confirmation that the funds have been sent successfully to the M-Pesa account provided
