IntaSend enables freelancers and businesses, to request online payments from clients by sending request pay to the client's email. Payments requests links are simple form invoices that you send customers and when clicked, the client is guided on ways of completing payment.

IntaSend supports multiple payment methods such as Visa, MasterCard, Mobile payments, ACH, and Bitcoin. Under the payment collections settings, you can determine how you want to get paid.

Here is a guide on how to request payment from international and local clients:

  1. Once logged in, click on the Collections tab then click on the Request Pay tab.

    How to setup online payments using request pay option

  2. Click on Send Request to initiate the process

    Send online payments request

  3. Fill in the details including the client's full name, email, currency, amount to be collected, and the reason for collecting payments. Once you have confirmed all the details are correct, click on Send Request which will send the payment request to the client by email.

    online payments requests form
  4. Once you click the Send Request button, you will be redirected to a page with details of the request you have just made

    IntaSend's payment request overview

  5. Once you click on Send Request button, an email will be sent to the client. Below is a sample email.

    IntaSend clients invoice to complete online payment

  6. When the client clicks on Pay Now button on the email, the client will be redirected to a new page with details about the payment request

    Customer redirected to online payment checkout page

  7. When the client clicks on Pay Now, they will get a pop-up to enter their details and complete payment.

    IntaSend customer completes online payments request

    N/B - Once the client makes a successful payment, the payment request becomes inactive and if you need to request additional payment from the same client, you need to generate a new payment request.

    If you have a website and you would like to customize your user's experience, please visit our developers guide for more details on how to get started.

Did this answer your question?