I cannot upload documents or it is taking too long to upload (Error 413)

I cannot upload documents or it is taking too long to upload (Error 413)

Account verification forms can only handle upload files of size 10MB or less. When submitting the application for approval, incase the of multiple files, the server might fail submit the application and show error 413 - Entity too large. This error simply means that the amount of files being uploaded exceeds the expected max size the server can handle.

This issue can be solved by:
  1. Reduce document size and retry. We recommend using free softwares like http://www.imageoptimizer.net/ or https://imagecompressor.com/ for quick resize of the image files. The image optimizer solutions helps you to reduce the size of the file without losing too much of its quality.
  2. Send the documents to support@intasend.com or open a ticket at https://support.intasend.com (Click on Submit a Ticket button to create a new ticket)
Once the documents has been received at our end, we'll review and advise as per our verification procedures.

    • Related Articles

    • Supporting Documents for Account verification

      You can upload the following documents as supporting documents for use in the account verification process. For Academic, Online or Content Writing, you can upload any of the following: PayPal Statement Payoneer Statement Payment receipt e.g Western ...

    • Card Error 150

      Error Message We could not complete your request because of a general system failure. Cause This is a system failure error and we have been notified of the same and our team is taking a look at it. Action We recommend trying again after some time. ...

    • Card Error 204

      Error message We could not complete your request because of insufficient funds in the account. Action Consider using a different card.

    • Card Error 208

      Error message Inactive card or card not authorized for card-not-present transactions Cause Typically a card might have been made inactive by the issuing bank or not allowed for the online transaction. If a card has been configured for use only in POS ...

    • Card Error code 233

      Error General decline by the processor. Cause For some reason, we could not complete your request. How to fix Ensure your personal, address, and card details are well filled. We recommend the use of a different card