I cannot upload documents or it is taking too long to upload (Error 413)
Account verification forms can only handle upload files of size 10MB or less. When submitting the application for approval, incase the of multiple files, the server might fail submit the application and show error 413 - Entity too large. This error simply means that the amount of files being uploaded exceeds the expected max size the server can handle.
This issue can be solved by:
- Reduce document size and retry. We recommend using free softwares like http://www.imageoptimizer.net/ or https://imagecompressor.com/ for quick resize of the image files. The image optimizer solutions helps you to reduce the size of the file without losing too much of its quality.
- Send the documents to email@example.com or open a ticket at https://support.intasend.com (Click on Submit a Ticket button to create a new ticket)
Once the documents has been received at our end, we'll review and advise as per our verification procedures.
Card Error 150
Error Message We could not complete your request because of a general system failure. Cause This is a system failure error and we have been notified of the same and our team is taking a look at it. Action We recommend trying again after some time. ...
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How long does it take to get verified?
All merchants must undergo verification before transacting through the platform. Our verification is a two step process and it entails the following: 1. Documents Verification Users must submit their personal and business documents depending on how ...
Card Error 204
Error message We could not complete your request because of insufficient funds in the account. Action Consider using a different card.
Card Error 208
Error message Inactive card or card not authorized for card-not-present transactions Cause Typically a card might have been made inactive by the issuing bank or not allowed for the online transaction. If a card has been configured for use only in POS ...